Mom Locked Her Baby In A Hot Car By Accident, But 911 Refused To Send Help

Jan 30, 2019 by apost team

Emergencies happen to all of us, even attentive and caring mothers. It is what happens directly after these incidents that matter the most.

One mother, Lacey Guyton, was shocked and appalled when she reached out for help in an emergency and was left to fend for herself.

This particular story comes from a mom in Michigan. She accidentally locked her child in her hot car and knew she had to get help fast,

She took to Facebook to recount this harrowing story,

apost.com

Lacey went to visit her grandmother one day when she realized something horrible: she left her two-month-old child inside the car!

The keys were in her diaper bag, which was now sitting on the driver's side of the car with the doors locked. With a push to start car, Lacey knew she would need help getting the door unlocked.

Asking her grandma to call the police, Lacey started bashing in the passenger window of the car with a piece of asphalt. When this didn't work, her grandpa handed Lacey a window breaker, as they all tried to rescue baby Raina from the car.

In a situation like this one, time is of the essence. As Lacey tried to get into the car on her own, the grandmother was on the line with the 911 dispatcher.

Horrifyingly, the 911 dispatcher wouldn't send help. The dispatcher informed the family to call a towing company. Lacey, now incredible panicked an frustrated, called the police back.

Despite her desperate please, the police refused to send assistance. While on the phone with a towing company, she watched Raina shutting her eyes. She knew she had to act quickly!

Since it was all up to her, Lacey couldn't stop to wait for the tow truck. She was going to find a way to get in by any means necessary.

Lacey went around to the back and finally smashed the rear windshield open. She then had to manually unlock each door after realizing her key fob was malfunctioning.

12 minutes later, the tow truck showed up, which would've been too late if Lacey hadn't acted quickly.

Though Raina is now safe and sound, Lacey is horrified at the actions of the dispatcher. While the police issued a formal apology to the family, they excused the dispatcher's behavior as a "lack of training".

What do you think about this whole scenario? Should the dispatcher be fired? Leave your comments below and pass this along to your friends and family to see what they think!